Privacy Policy

Welcome to Sakan.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how our app collects, uses, and protects your information.

Information We Collect

Depending on how you use the app, we may collect:

• Name and contact information (such as phone number and email) if you provide it, e.g. when registering or contacting a property owner
• Property listings, photos, descriptions, and messages you create within the app
• Property inquiry information
• Device information (such as device model and operating system)
• Usage analytics
• Any other information you voluntarily submit through the app

How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to your inquiries
• Manage property listings and enable communication between owners and interested buyers/tenants
• Improve app performance and user experience
• Moderate content for quality and safety
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. Contact details you choose to publish on a listing may be visible to other users so they can reach you about that property.

We may disclose your information to law enforcement, courts, or government authorities if required to do so by law, subpoena, or valid legal process, or if we believe in good faith that disclosure is necessary to: investigate a crime, accident, or fraud; protect the safety of any person; enforce our Terms of Service; or comply with a legal obligation. We only share what is reasonably necessary to respond to such a request.

Third-Party Services

Our app may use third-party services such as:

• Google Play Services
• Firebase Analytics
• Firebase Crashlytics
• Google AdMob (if advertisements are displayed)

These services may collect information according to their own privacy policies.

Data Security

Your data is stored using Google Firebase's secure, encrypted infrastructure, protected with strict access controls and modern security practices to keep it safe from unauthorized access. If you request to delete your account, we will deactivate it immediately. We then retain your data for 6 months to ensure there are no pending complaints or issues. After this 6-month period, your data is permanently and completely deleted from our systems.

Your Choices

You may edit or delete your listings and account information at any time from within the app, or contact us to request deletion of your data.

Children's Privacy

Our app is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
sakan@sakanrealestate.org